PRIVACY POLICY
We’re committed to protecting your privacy. This policy details what personal information we collect and why we collect it, how we use your information and how you can access and update it.
Who we are.
We are Lea & Sandeman or Lea & Sandeman Co. Ltd. Our registered business address is 170 Fulham Road, London, SW10 9PR, United Kingdom.
What information do we collect about you?
We collect information while you use our website and when you get in touch or sign up to our services. The information we collect from you while using the site includes your IP address and information about what pages are accessed and when. Website usage information is collected using cookies (see below).
If you sign up to our email newsletter, we will collect your name and email address, which will be stored in our secure 3rd party email newsletter system.
By placing an order for delivery or collection over the telephone or our website, we will also collect your name, address, email and telephone number - these are used only for transactional purposes, but you will be given the option to register for our marketing communications at the same time as placing your order. These preferences can be updated at any time via our website, or telephone +44 (0)207 244 0522 or by emailing us at admin@leaandsandeman.co.uk with your change request.
We have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect. Any personal information is kept private and securely stored until a time it is no longer needed, or until you request that we remove it from our records. However, we will continue to hold indefinitely any transactional information, including contact details, on our database, as we are required to do so by law, although contact details can be changed on request at any time via the methods described above.
How might we use the information about you?
If you subscribe to our email newsletter, we will contact you by email with news, offers, events information and other updates we think you might be interested in from Lea & Sandeman. Newsletters sent from our email service provider may record subscriber data relating to engagement. If you place an order on our website, we will use the details to contact you by email or telephone in relation to your order.
If you place an order via our website, we will use your information to process your order or enquiry and keep you updated on its progress and request feedback. We may also use your postal address to send you a Lea & Sandeman brochure or other printed communication.
Unsubscribing
You can unsubscribe from our email list or update your preferences at any time by using the unsubscribe or preferences links in any email we send you. To unsubscribe from emails or from printed mailing lists, you can also email sales@leaandsandeman.co.uk or call us on +44 (0)207 244 0522. You may also write to us at Lea & Sandeman, 170 Fulham Road, London, SW10 9PR
Data Privacy
We will NEVER rent, lease or sell this data to other companies or individuals. We will only transfer your personal information to a third-party if required by law to do so.
If you are unhappy with how we have collected or used your data, you have the right to complain to the Information Commissioner’s Office (ICO).
SMS
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Security
Websale payments are processed by a 3rd party service provider who use encryption systems to ensure your credit card details are processed in a secure format. We use SSL encryption for all transmission of payment data.
We do not store any credit card details on our website or electronic databases.
L&S will use reasonable endeavours to maintain appropriate security measures in it's facilities to protect against the loss, misuse or alteration of information that L&S has collected from you
Access to your information
You have the right to access any data that relates to you, to delete it, and to object to its use for marketing. You can also check, correct and update your information (for instance, if you change address or email address). To do this, please contact us on admin@leaandsandeman.co.uk
Cookies
This website uses cookies, which are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They are used to tailor your return visits and provide a more personalised experience, or to assist in monitoring website usage. They do not allow us to identify you as an individual.
It is possible to disable cookies using your browser preferences. Please note that turning off cookies may affect the functionality of our website.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 11th March 2020.